KIMBO LOGISTICS

Support

Help with the Kimbo Portal, the Kimbo Portal app and the Kimbo Driver app

Contact us

Kimbo Logistics, Seychelles
Email: info@kimbologistics.com
Phone and WhatsApp: +248 257 5753
Website: kimbologistics.com

We answer Monday to Friday during office hours in Seychelles, and as soon as we can at other times.

Kimbo Portal and the Kimbo Portal app

How do I get an account?

Kimbo creates accounts for our clients. If you are a client and do not have one, contact us.

I forgot my password

On the sign-in page, tap Forgot password? and follow the email we send you.

Where do I get the app?

From Google Play or the App Store.

A document does not open

Check your internet connection and try again. On iPhone, swipe from the left edge to go back to the portal after viewing a document.

Kimbo Driver app

My location is not updating

Make sure you are online in the app and that location is set to Allow all the time (Android) or Always (iPhone), with precise location on.

The app asks me to update

Install the latest version from Google Play or the App Store.

I cannot sign in

Sign in with the email address Kimbo registered for you and the code we email you. Contact us if the code does not arrive.

Deleting your account

Email info@kimbologistics.com from the email address of your account. We delete it within 30 days. See our privacy policy for what we must keep by law.